Nego77 takes your privacy seriously. This document clearly outlines how we collect, store, use, and protect your personal data — in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Nego77's Privacy Policy is not a document to be forgotten after you register — it is a list of real commitments we uphold every day to protect your information.
Nego77 has never sold and will never sell members' personal data to any advertiser, marketing company, or other third party for commercial gain. Your data belongs to you — it is not a commodity for nego77.
Every piece of information you submit to nego77 — including login credentials, transaction data, and personal details — is encrypted using 256-bit SSL, the same standard used by leading banking institutions in Malaysia.
Only nego77 staff with a legitimate work-related need are permitted to access members' personal data — and every access is logged and monitored by our internal security systems, which operate 24 hours a day.
You have the right to request a copy of all personal data nego77 holds about you, and to request a correction if any information is inaccurate. Such requests will be processed within 14 business days.
If you no longer wish to receive promotional emails or marketing notifications from nego77, you can opt out at any time via the "Unsubscribe" link in any email or through your account settings — no questions asked.
All of nego77's data management practices are designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We update this policy whenever there are changes to legislation or industry best practices.
This Privacy Policy explains how nego77 ("we", "nego77", "Platform") collects, stores, processes, uses, and protects your personal data when you use the nego77 platform — covering the website, mobile application, and all related services.
Nego77 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection principles. As a platform built specifically for the Malaysian market, we understand how central trust is to the relationship between members and the platform — and privacy is the cornerstone of that trust.
Scope of this policy: This Privacy Policy applies to all individuals who register as nego77 members, visit the nego77 website without registering, or interact with any nego77 online service. It should be read together with nego77's Terms & Conditions.
Nego77 only collects data that is strictly necessary to provide a safe, fair, and responsible service to our members. We do not collect excessive information or data that is irrelevant to the platform's operations. Below are the categories of data we collect and the reasons they are required:
| Data Category | Examples | Reason Required |
|---|---|---|
| Personal Identity | Full name, MyKad number, date of birth | Account verification & KYC |
| Contact Information | Phone number, email address | Communication & verification |
| Financial Data | Bank name, account number, transaction history | Deposit & withdrawal |
| Technical Data | IP address, device type, web browser | Security & fraud detection |
| Usage Data | Game history, betting patterns, active session times | Platform improvements |
| Communications | Live chat logs, support emails, complaints | Customer service record |
Nego77 does not collect sensitive information such as biometric data, medical records, political views, or members' religious beliefs under any circumstances.
Automatically collected data: When you browse the nego77 platform, our systems automatically record certain technical information such as your IP address, browser type, operating system, and pages visited. This information is used solely for security purposes and to improve the user experience.
Every piece of data nego77 collects has a clear and legitimate purpose. We do not use your data beyond what is stated below without first obtaining your renewed consent:
Nego77 operates on a "minimum necessary use" principle — meaning we only access and use data that is strictly required for the stated purpose, not simply because it is available.
Nego77 does not sell, rent, or disclose members' personal data to third parties for marketing or commercial purposes. However, there are limited situations where nego77 may need to share your data with certain parties — and this is always done under strict controls:
All third parties that receive nego77 member data are bound by data processing agreements requiring them to uphold data protection standards no lower than those practiced by nego77 itself.
Nego77 makes significant investment in security infrastructure to protect members' personal data from unauthorised access, modification, disclosure, or destruction. The technical and organisational measures we have implemented include:
While nego77 takes all reasonable steps to protect your data, no digital security system can be guaranteed to be 100% foolproof. You can also help protect your account by using a strong password, keeping your login credentials private, and reporting any suspicious activity to the nego77 support team promptly.
Data breach: Should nego77 detect any security breach that may compromise members' personal data, we are committed to notifying affected members within 72 hours of identifying the breach, in line with industry best practices.
Under Malaysia's PDPA 2010 and nego77's commitment to privacy, you have the following rights regarding your personal data. All requests relating to these rights can be submitted to us via email at support@nego77.run or through 24/7 live chat:
You have the right to request a copy of all personal data nego77 holds about you. We will provide a full report within 14 business days.
If any personal data nego77 holds about you is inaccurate or outdated, you have the right to request an immediate correction through your account settings or by contacting our support team.
You may request the deletion of your personal data upon closing your nego77 account, subject to applicable legal retention obligations in Malaysia.
In certain circumstances, you may request nego77 to restrict the processing of your data while a correction request or complaint is being handled.
You have the right to receive your personal data in a machine-readable format (such as CSV) for use with other services, should you require it.
You have the right to object to the use of your data for direct marketing purposes at any time. nego77 will action your objection immediately.
The nego77 platform uses cookies — small text files stored on your device — to enhance your experience on the platform. Below are the types of cookies nego77 uses and their purposes:
| Cookie Type | Purpose | Duration |
|---|---|---|
Essential Cookies |
Maintains your login session, account security, language preferences, and core platform settings. Without these cookies, the platform cannot function. | Session / 30 days |
Performance Cookies |
Collecting aggregated information on how members use the platform to help nego77 identify the most popular pages and improve the overall user experience. | 2 years |
Functional Cookies |
Remembering your preferences such as favourite games, display settings, and personal configurations so you do not need to reset them every time you log in. | 1 year |
Nego77 does not use third-party cookies for advertising or cross-site tracking purposes. You can manage cookies through your web browser settings — however, please note that disabling essential cookies may affect the functionality of the nego77 platform.
Nego77 retains members' personal data for as long as necessary to fulfil the original purpose of collection and to meet relevant legal obligations. The following are nego77's data retention guidelines:
Once the applicable retention period has elapsed, nego77 will securely delete or anonymise your data so that it cannot be recovered. Requests for early data deletion may be submitted to us, and nego77 will consider them taking into account any outstanding legal obligations that still apply.
The nego77 platform is not intended for anyone under the age of 21. Nego77 does not knowingly collect personal data from individuals under 21. The nego77 registration process requires age verification via MyKad information, and any account found to belong to an underage individual will be closed immediately.
If you are a parent or guardian who believes your underage child has registered a nego77 account, please contact us immediately at support@nego77.run. We will review the case and take appropriate action within 48 hours.
Nego77 reserves the right to update this Privacy Policy from time to time to reflect changes in our data management practices, applicable laws, or the services we offer. When we make material changes to this Privacy Policy, we will:
Continued use of the nego77 platform after the effective date of any Privacy Policy amendment will be considered acceptance of the revised policy. If you do not agree with the changes, please contact us to discuss your options, including account closure and withdrawal of your funds.
Nego77 has appointed a Data Protection Officer responsible for ensuring the platform remains compliant with the PDPA 2010 and this Privacy Policy at all times. If you have any questions, concerns, or complaints regarding your personal data, please reach out to us through the following channels:
Nego77 is committed to handling every privacy inquiry seriously and professionally. If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Personal Data Protection Department under the Ministry of Communications.
To read other related documents, visit the Nego77 Terms & Conditions and Responsible Gaming.